You can sign in to digital banking as often as you like! However, if you do not sign in at least once in 90 days, your digital banking account will be deleted. If you decide to re-enroll in digital banking later, you are welcome to do so! Just click the log in button above and select “Enroll in Digital Banking.”

To use National Bank of Middlebury’s digital banking service, you will be asked to accept our Terms and Conditions. Click here to read our Digital Banking Terms and Conditions.*

*This link opens a PDF, click here to get Adobe PDF Reader.

The only browser requirement is that your web browser must be HTML5 compatible (this includes most modern web browsers like the current versions of Edge, Chrome, Safari, and Firefox). We recommend updating your web browser to the latest version available—not just to ensure compatibility with the new online banking experience, but also to ensure that your online banking is as secure as possible. Contact us if you have any questions about this.

Absolutely! Our digital banking system will provide you the ability to bank anytime, anywhere, from any device—conveniently and securely. You can download the app on Android or Apple devices, and it will provide a consistent experience with banking from your desktop. Visit your phone’s app store to check compatibility. If you’re using a device that is not compatible, you can always access digital banking via your HTML5-compatible mobile browser (e.g. Chrome, Safari, or Edge).

The platform knows you are on a mobile device and is designed to make the user experience easy to view. However, these features are only available within the mobile application. To download the app, visit your device’s app store and search for “National Bank of Middlebury.”

Mobile Quick Balance allows you to see the balances of your accounts on the login screen of the app without signing in. To set up Mobile Quick Balance:

1. 1. Open the app and log in
   2. Select Menu, then Settings
   3. Select Mobile Quick Balance Enrollment
   4. Select the button to toggle Quick Balance on or off
   5. Select the X to close this window and return to the menu
   6. Log off of the app
   7. Next time you open the app, you will see “Your Accounts” at the bottom of your screen. This will show you your account balances without signing in.

When you go to print your statement, choose paper size A4. Set scaling to “Fit to Page” or “Fit to Paper.”

It’s easy to make a transfer between two of your NBM accounts in digital banking. You can even make the transfer recurring if you choose! Just follow these steps:

1. Log into digital banking (just click the Login button above, then Digital Banking).
2. Click “Transfer & Payments” on the left.
3. Click “Transfer Money”
4. Choose from the first drop-down menu which account to transfer from.
5. Choose from the second drop-down menu which account to transfer to.
6. Enter the amount of the transfer in the Amount line.
7. Choose from the Frequency drop-down and set the frequency of the transfer or leave it as a one time transfer.
8. Choose the date you would like the transfer to go through. It should automatically fill in today’s date, but you can change that if you like just by clicking the date shown.
9. You can type a description in the memo line if you like, but this line is optional.
10. Click “Transfer Funds” to complete the transfer.

Visit the Transfers & Payments tab, then select Pay a loan and follow the prompts.

Yes! You can transfer between your NBM account and your account at another financial institution within online banking. Note: You must be the owner of the account at the other institution. If you are looking to pay someone you know, use our Zelle® service. Click here to learn more about Zelle®

To transfer money between your NBM account and your account at another financial institution:

1. Log into digital banking (just click the Login button above, then Login to Digital Banking).
2. Click Transfers & Payments on the left, then Manage External Account.
3. Select Instant Verification or Micro-Deposits and follow the prompts to add your account from another institution.
4. Once your external account has been successfully added, you can go to Transfers & Payments and then Transfer Money. You can then choose your external account as either the From or To account.

Questions? Call Customer Support at 802-388-4982.

Linking an external account on the home page allows you to see all your external accounts in one location. If you’d like to transfer money between your NBM account and an external account, you will need to add the external account. Visit the Transfers & Payments tab, then Account Management.

Note: You must be the owner of the account at the other institution. If you are looking to pay someone you know, use our Zelle® service. Click here to learn more about Zelle®

You can access Zelle® within Bill Pay.

• Desktop users: After logging in to Digital Banking, go to Transfers & Payments > Bill Pay. Then select the Zelle® tab.
• Mobile users: After logging in to Digital Banking in your mobile browser or app, tap Bill Pay on the bottom. From there, tap “Send Money with Zelle®.”

To view items within your deposit, please select your deposit transaction, select More Details, then select the item you wish to view.

To view your mobile deposited check, please select Online Activity, and then select the Deposited Check tab.

If you receive a “Cookies are blocked” error while using Digital Banking or Bill Pay with the Chrome browser on Windows or Mac, please try the following instructions:

1. In Google Chrome, select the three vertical dots in the upper right corner and select Settings.
2. Under “Privacy and security”, click Cookies and other site data
3. Scroll down to Sites that can always use cookies and click the Add button
4. Enter the two domains listed below, as shown, and select the checkbox to include third-party cookies.
   1. [*.]natlmiddleburyonline.com
   2. [*.]checkfreeweb.com

5. Close the browser, then log back into Online Banking.

If you receive a “Cookies are blocked” error while using an iPad to access Online Banking or Bill Pay, please try the following instructions:

1. Open the Settings app (gear symbol)
2. Under Settings on the left pane, select your browser (Safari or Chrome)
3. For Safari, make sure the following settings are turned OFF:
   1. Block Pop-ups
   2. Prevent Cross-Site Tracking
   3. Block All Cookies
4. For Chrome, make sure the following setting is turned ON:
   1. Allow Cross-Website Tracking

If you continue to have trouble, please call us at 877-508-8455.

Desktop/Laptop

To change the settings within the Safari browser on a desktop or laptop computer, follow these steps:

Step 1: Go to Safari Preferences

In the Safari menu, select the “Settings” option.

Step 2: Change Privacy Settings

On the Privacy tab, make sure the options for “Prevent cross-site tracking” and “Block all cookies” are both unchecked.

Step 3: Close and Restart Safari

This will apply the updated Privacy settings to your new browsing session.

iPad

To change the settings within the Safari browser on an iPad, follow these steps:

Step 1: Go to Settings for Safari

Open the Settings app on your device and select Safari from the left side menu to open the Safari settings.

Step 2: Change Privacy & Security Settings

In the General section, make sure the option for “Block Pop-ups” is turned off. In the Privacy & Security section, make sure the option for “Prevent Cross-Site Tracking” is turned off.

Step 3: Close and Restart Safari

This will apply the updated Privacy & Security settings to your new browsing session.

1. Open Firefox browser and click on the hamburger menu in upper right corner of the window
   

2. Click on Settings 

3. In the search field, type “popups,” then click on the “Exceptions” button indicated by the search results
   
4. In the “Address of website” field, type in https://online.nbmvt.com, then click “Allow”
   
5. Finish by selecting “Save Changes”

The app and online banking may not be allowed for use in foreign countries that may be sanctioned by OFAC. If you are unable to access digital banking abroad, try using a U.S.-based VPN service.

A unified experience simply means that the look and feel of your digital banking is consistent on all of your devices. It does not mean that the exact same features and functions are available on every device. It is intended to improve your experience by making navigation simple and familiar regardless of the device you use.