Online Banking is a convenient way to conduct your banking from home or on-the-go. Our customers who use it say they can’t live without it! Here are some common moments in which Online Banking can make life easier:

Wondering how much money you have? Simply check your account balance online.
Don’t have time to get cash? Simply use your debit card.
Need to pay a bill, but can’t get out of the house? Simply use our online BillPay tool.
Wanting to look at a check you wrote? Simply click on its stored image.
Is your checking balance too low? Simply transfer funds where you need them to go.

Other benefits include downloading your account history to money management tools, reviewing your statements online, and paying loans if you have both a deposit and loan account with NBM.

We recently rolled out an updated, enhanced and more responsive Online Banking! To learn more about it, click the “Educational Video” tab above. To enroll, click on the “Activate & Enroll” tab above to get started.

Online Banking

How do I transfer between my NBM accounts in online banking?

It’s easy to make a transfer between two of your NBM accounts in online banking. You can even make the transfer recurring if you choose! Just follow these steps:

  1. Log into online banking (just click the Login Now button on the left, then Online Banking).
  2. Click “Transfer” in the blue bar across the top.
  3. Choose from the first drop-down menu which account to transfer from.
  4. Choose from the second drop-down menu which account to transfer to.
  5. Choose the date you would like the transfer to go through. It should automatically fill in today’s date, but you can change that if you like just by clicking the date shown.
  6. If you wish to make this an automatic recurring transfer, just click the checkbox to the right of the date next to “Repeat…” You will then see options to choose the frequency, transfer day, and how long you want the automatic transfers to go on. If you do not want an automatic transfer, leave the checkbox next to “Repeat…” empty.
  7. Enter the amount of the transfer in the Amount line.
  8. You can type a description if you like, but this line is optional.
  9. Click “Preview Transfer.” This will show you the options you have selected. If all looks good, click Complete Transfer. If you need to change something, click Edit. If you changed your mind on the whole thing, just click Cancel!

Can I transfer between my NBM account and an account at another financial institution?

Yes! You can transfer between your NBM account and your account at another financial institution within online banking. Note: You must be the owner of the account at the other institution. If you are looking to pay someone else, use our Popmoney service: Click here to learn more about Popmoney

To transfer money between your NBM account and your account at another financial institution:

  1. Log into online banking (just click the Login Now button on the left, then Online Banking).
  2. Click “Bill Pay” in the blue bar across the top. Note: If this is your first time using Bill Pay, it will ask you to accept the terms and conditions before continuing.
  3. In Bill Pay, click “Transfer Money.”
  4. Below where it says “Transfer Money With Other Financial Institutions,” click “Add an Account” (this is a one-time process).
  5. Fill in all the information for your account at your other institution, then click the “Add Account” button. You will have to wait for two micro deposits into your other account. These should appear in your other account within two business days. Once you have the amounts, write them down and go back into National Bank of Middlebury’s online banking bill pay service and enter the two amounts.
  6. Once your account at your other institution is verified, you can transfer money between the accounts whenever like. Just login to Online Banking, open Bill Pay, select Transfer Money, and you will be able to choose which accounts you want to transfer to and from and for how much. You can even make it a repeating transfer if you select that option.

Questions? Call Customer Support at 802-388-4982.

Why can’t I access Online Banking?

As browser versions change, it may occur that access to a website is adversely affected. If you are unable to access Online Banking, please update the browser version or try a different browser.  If an old browser version is used due to compatibility with your system, please change the browser security settings to enable TLS.  In Internet Explorer, select the Advanced tab in Internet Options, then select the checkboxes for TLS 1.0, TLS 1.1, and TLS 1.2 in the security section under settings.

Other login issues may arise if you have not logged in for 180 days; you may need to log in again as a first time user.

What is my Access Code and Password the first time I log in?

To log in the first time, please select the “New User? Enroll” button. Your login credentials consist of an access code and password. Your access code is one of your account numbers. The access code must be 6 or more characters. You do not need to input leading zeroes unless your account number is less than 6 characters. Your password for the first login is your current Telebank 4-digit password. If you have not used Telebank, call us at 802-388-4982 to obtain your password. Once you input this first password, you will be asked to immediately change it to a longer password containing both numbers and letters.

What if my password does not work the first time I try to log in?

Please call us at 802-388-4982. We can re-set your password and you can try again.

What if I forget my new password or try to log in several times and get locked out?

Please call us at 802-388-4982. We will re-set your password to a generic password that you can use to log back in. Once you log in, you will then be asked by the online banking system to change it immediately.

How secure is Online Banking?

Online Banking is secured using Extended Validation SSL certificates to provide the strongest SSL encryption so that your account information remains confidential while traveling over the internet. Please see our Security Statement for more information. We also employ state of the art firewall protection and monitoring to protect your account information from unauthorized access.

What accounts can I access using Online Banking?

Your login credentials allow you to access all accounts for which you have signing authority with statements sent to the same physical address. If you are a signer on accounts that receive statements at different addresses, you will need to log in using different login credentials. There may be other situations that require you to access your accounts separately.

What can I do using Online Banking?

  • View account balances and transactions since the last statement
  • View previous statement
  • Pay loan accounts if you have both a deposit and a loan account
  • Transfer funds among your accounts with us
  • Download history into Excel, Microsoft Money, Quicken, etc.

How current is the information?

The activity viewed for deposit accounts is real-time and will change throughout the day. Loan account information will be updated the following business day.

Are there limits to the number of transfers I can make with Bill Pay?

There are no limits to the number of transfers you can make with Bill Pay. Bill pay is a free service that allows you to pay your bills through NBM Online Banking without having to write checks.

What about Bill Pay?

A bill pay service is offered in addition to our online banking services. The service provides a way for you to pay your bills without a need for you to write a check. This service is free. You may sign up for Bill Pay in Online Banking

What you need to enroll in and activate Online Banking:

You will need your login credentials which consist of an access code and password. Your access code is one of your account numbers. The access code must be 6 or more characters. You do not need to input leading zeroes unless your account number is less than 6 characters.

Your password for the first log in is your current Telebank 4-digit password. If you have not used Telebank, call us at 802-388-4982 to obtain your password. Once you input this first password, you will be asked to immediately change it to a longer password containing both numbers and letters.

Ready?

log in »

Terms and Conditions

To use National Bank of Middlebury’s online banking service, you will be asked to accept our Terms and Conditions. Click here to read our Online Banking Terms and Conditions.*

*This link opens a PDF, click here to get Adobe PDF Reader.

 

 

We recommend using either Microsoft Internet Explorer™ (version 10 or higher), Safari, Chrome, or FireFox to access Online Banking. The Safari browser works on some models of Apple devices. If you are unable to access our bank website using Safari on an Apple device, the Google Chrome browser is compatible with both Apple devices and our online banking application. We recommend Internet Explorer to access the eCorp application. If you use another type of browser, you may not be able to access Online Banking or eCorp, or your connection may not be as secure.

Whenever you make use of our online banking systems as a National Bank of Middlebury customer, we are concerned about the security of your personal financial information. We therefore incorporate a technology known as encryption into our website to make sure that your data is completely secure.

Specifically, when you access either of these two systems from our website, your browser and our site will switch to a secure mode. This is evident by the “https” that will appear in the URL (or web address) as opposed to “http.” If you are using Internet Explorer, you will see a locked padlock that indicates you are in a secure mode. Online Banking is secured using Extended Validation SSL certificates to provide the strongest SSL encryption so that your account information remains confidential while traveling over the internet.



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