Should I contact you when I travel? Even in the United States?

Yes! Anytime you travel, please contact us at 877-508-8455 or 802-388-4982 so we can add a travel exclusion to your debit card. We will need to know the locations and dates of travel. You can also add a travel alert to your debit card using the NBM Card Control app.

If we are unaware that you are traveling and cannot get in touch with you using our current contact information, a temporary block may be placed on your debit card if used outside your normal practice. This is to help prevent fraudulent charges to your account.

Posted in: Debit Card FAQs

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