• View account balances and transactions since your last statement
  • Review your previous statement
  • Pay loans if you have both a deposit and a loan account at any of our locations
  • Transfer funds among any of your accounts with us at your convenience
  • You can even download your account history to MicrosoftMoney, Quicken, etc.

Online Banking

Why can’t I access Online Banking?

As browser versions change, it may occur that access to a website is adversely affected. If you are unable to access Online Banking, please update the browser version or try a different browser.  If an old browser version is used due to compatibility with your system, please change the browser security settings to enable TLS.  In Internet Explorer, select the Advanced tab in Internet Options, then select the checkboxes for TLS 1.0, TLS 1.1, and TLS 1.2 in the security section under settings.

Other login issues may arise if you have not logged in for 180 days; you may need to log in again as a first time user.

What is my Access Code and Password the first time I log in?

To log in the first time, please select the “New User? Enroll” button. Your login credentials consist of an access code and password. Your access code is one of your account numbers. The access code must be 6 or more characters. You do not need to input leading zeroes unless your account number is less than 6 characters. Your password for the first login is your current Telebank 4-digit password. If you have not used Telebank, call us at 802-388-4982 to obtain your password. Once you input this first password, you will be asked to immediately change it to a longer password containing both numbers and letters.

What if my password does not work the first time I try to log in?

Please call us at 802-388-4982. We can re-set your password and you can try again.

What if I forget my new password or try to log in several times and get locked out?

Please call us at 802-388-4982. We will re-set your password to a generic password that you can use to log back in. Once you log in, you will then be asked by the online banking system to change it immediately.

How secure is Online Banking?

Online Banking is secured using Extended Validation SSL certificates to provide the strongest SSL encryption so that your account information remains confidential while traveling over the internet. Please see our Security Statement for more information. We also employ state of the art firewall protection and monitoring to protect your account information from unauthorized access.

What accounts can I access using Online Banking?

Your login credentials allow you to access all accounts for which you have signing authority with statements sent to the same physical address. If you are a signer on accounts that receive statements at different addresses, you will need to log in using different login credentials. There may be other situations that require you to access your accounts separately.

What can I do using Online Banking?

  • View account balances and transactions since the last statement
  • View previous statement
  • Pay loan accounts if you have both a deposit and a loan account
  • Transfer funds among your accounts with us
  • Download history into Excel, Microsoft Money, Quicken, etc.

How current is the information?

The activity viewed for deposit accounts is real-time and will change throughout the day. Loan account information will be updated the following business day.

Are there limits to the number of transfers I can make?

Checking accounts have no limits as to the number of transfers you can make. Savings and money market accounts, by federal regulation, are allowed no more than six withdrawals or transfers per month. You will receive disclosures about these limits at account opening. If you are unsure of the limits, please call us at 802-388-4982.

Are there limits to the number of transfers I can make with Bill Pay?

There are no limits to the number of transfers you can make with Bill Pay. Bill pay is a free service that allows you to pay your bills through NBM Online Banking without having to write checks.

What about Bill Pay?

A bill pay service is offered in addition to our online banking services. The service provides a way for you to pay your bills without a need for you to write a check. This service is free. You may sign up for Bill Pay in Online Banking

What you need to enroll in and activate Online Banking:

You will need your login credentials which consist of an access code and password. Your access code is one of your account numbers. The access code must be 6 or more characters. You do not need to input leading zeroes unless your account number is less than 6 characters.

Your password for the first log in is your current Telebank 4-digit password. If you have not used Telebank, call us at 802-388-4982 to obtain your password. Once you input this first password, you will be asked to immediately change it to a longer password containing both numbers and letters.

Ready?

log in »

 

We recommend using either Microsoft Internet Explorer™ (version 8.0 or higher), Safari, Chrome, or FireFox to access Online Banking. The Safari browser works on some models of Apple devices. If you are unable to access our bank website using Safari on an Apple device, the Google Chrome browser is compatible with both Apple devices and our online banking application.We recommend Internet Explorer to access the eCorp application. If you use another type of browser, you may not be able to access Online Banking or eCorp, or your connection may not be as secure.

Whenever you make use of our online banking systems as a National Bank of Middlebury customer, we are concerned about the security of your personal financial information. We therefore incorporate a technology known as encryption into our website to make sure that your data is completely secure.

Specifically, when you access either of these two systems from our website, your browser and our site will switch to a secure mode. This is evident by the “https” that will appear in the URL (or web address) as opposed to “http.” If you are using Internet Explorer, you will see a locked padlock that indicates you are in a secure mode. Online Banking is secured using Extended Validation SSL certificates to provide the strongest SSL encryption so that your account information remains confidential while traveling over the internet.